Home

Policy

Our Policies ensure quality education and job placement
*Program Upgrades * Transfers * Absenteeism * Cancellations and Refunds
* Downgrading Programs * Money Back Guarantee * Payment Plan
*Job Guarantee * To Qualify for a Refund * How to Apply for a Refund
* Lowest Tuition Guarantee * Course Completion Time Limit * Academic Policies

Program Upgrades

Program upgrades are not subject to a processing fee. If you register in, for example, Program 1, then later decide to upgrade to a higher program, you are not charged an upgrade processing fee. Students will only be required to pay the difference in tuition between the program they are upgrading to and the program they have previously completed.

If there is a change in tuition fee from the time you originally took the Foundation TESOL Course and what is now being offered due to an addition of a specialization component, you may upgrade to complete your Advanced TESOL Certificate by purchasing a specialization course that was unavailable when you originally registered.

Transfers

Any first transfer (date and/or study method) is done at no charge.

Any supplementary transfer (date and/or study method) will require a $50 transfer processing fee.

If the course tuition fee increases between the time you register and the time you choose to attend the course in-class, providing this time is longer than 6 months, you will be required to pay the current tuition fee in full before attending the course. If an online student would like to transfer to an in-class program, they must pay the difference between what was paid for the online program and the in-class tuition. For example, if $895 is paid for an online course, to transfer to the in-class Foundation course would be a difference of $200. The student will receive the Foundation manual upon payment of the tuition difference. If a student originally registered as a correspondence student, the policy remains the same. If a student paid $1040 for the Advanced TESOL Certificate in 2004, for example, which included shipping, the difference today to sit in on the in-class Foundation course would be $95 (The $50 shipping fee is not included towards tuition payment). This is because a change in tuition fee is a direct reflection of a significant change in course material. If the price changes within the 6 months after you have registered, you will only be required to pay the total tuition fee due at the time of registration.

If you are a past in-class "Foundation TESOL Course" graduate and, in the future, wish to sit in on all or part of another in-class course, and there has been a change in tuition as mentioned above, then the difference is required to be paid as well as a $200 additional sit-in fee. You have the option to attend this course anywhere we offer it.

Absenteeism

If a student misses part of the in class Foundation course due to an emergency or an unforeseen situation beyond their control, the following procedure must be followed:  

If a student misses more than thirty (30) minutes but under five (5) hours of class:
The student must fill out a Student Absence form to be submitted to the instructor with the reason for absence. The student will be required to complete assignment(s) to make up the time missed in order to receive certification.  

If a student misses more than five (5) hours of class:
Follow the above procedure and the student will be required to contact the head office to schedule a make-up class in the next course for which they will be available. If the student does not schedule a make-up date within 3 months of their original course, they will automatically be transferred to correspondence and be made aware of correspondence program requirements and deadlines. Exceptions will be considered on a case-by-case basis.  

If the student returns to class after their absence:
They are to fill out and submit to the instructor a Student Absence form, then contact head office to schedule a make-up class (or classes) in the next course for which they will be available, within 3 months of their original course. Any student who fails to contact head office within the allotted time will be transferred to correspondence.  

If the student does not return to class:
The student must contact head office as soon as possible (within a week of their absence) to fill out a Student Absence form. The student must schedule a make-up class (or classes) in the next course for which they will be available, within 3 months of their original course. Any student who fails to contact head office within the allotted time will be transferred to correspondence.