Our Policies ensure quality education and job placement
*Program Upgrades * Transfers * Absenteeism *
Cancellations and Refunds
* Downgrading Programs * Money Back Guarantee *
Payment Plan
*Job Guarantee * To Qualify for a Refund * How to Apply for a
Refund
* Lowest Tuition Guarantee * Course Completion Time Limit * Academic
Policies
Program Upgrades
Program upgrades are not subject to a processing fee. If you register in, for
example, Program 1, then later decide to upgrade to a higher program, you are
not charged an upgrade processing fee. Students will only be required to pay the
difference in tuition between the program they are upgrading to and the program
they have previously completed.
If there is a change in tuition fee from the time you originally took the
Foundation TESOL Course and what is now being offered due to an addition of a
specialization component, you may upgrade to complete your Advanced TESOL
Certificate by purchasing a specialization course that was unavailable when you
originally registered.
Transfers Any first transfer (date and/or study
method) is done at no charge.
Any supplementary transfer (date and/or study method) will require a $50
transfer processing fee.
If the course tuition fee increases between the time you register and the
time you choose to attend the course in-class, providing this time is longer
than 6 months, you will be required to pay the current tuition fee in full
before attending the course. If an online student would like to transfer to an
in-class program, they must pay the difference between what was paid for the
online program and the in-class tuition. For example, if $895 is paid for an
online course, to transfer to the in-class Foundation course would be a
difference of $200. The student will receive the Foundation manual upon payment
of the tuition difference. If a student originally registered as a
correspondence student, the policy remains the same. If a student paid $1040 for
the Advanced TESOL Certificate in 2004, for example, which included shipping,
the difference today to sit in on the in-class Foundation course would be $95
(The $50 shipping fee is not included towards tuition payment). This is because
a change in tuition fee is a direct reflection of a significant change in course
material. If the price changes within the 6 months after you have registered,
you will only be required to pay the total tuition fee due at the time of
registration.
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If you are a past in-class "Foundation TESOL Course" graduate and, in the
future, wish to sit in on all or part of another in-class course, and there has
been a change in tuition as mentioned above, then the difference is required to
be paid as well as a $200 additional sit-in fee. You have the option to attend
this course anywhere we offer it.
Absenteeism
If a student misses part of the
in class Foundation course due to an emergency or an unforeseen situation beyond
their control, the following procedure must be followed:
If a student misses more than thirty (30) minutes but
under five (5) hours of class:
The student must fill out a
Student Absence form to be submitted to the instructor with the reason for
absence. The student will be required to complete assignment(s) to make up the
time missed in order to receive certification.
If a student misses more
than five (5) hours of class:
Follow the above procedure and
the student will be required to contact the head office to schedule a make-up
class in the next course for which they will be available. If the student does
not schedule a make-up date within 3 months of their original course, they will
automatically be transferred to correspondence and be made aware of
correspondence program requirements and deadlines. Exceptions will be considered
on a case-by-case basis.
If the student returns to class after their
absence:
They are to fill out and submit to the instructor a Student Absence form, then contact
head office to schedule a make-up class (or classes) in the next course for
which they will be available, within 3 months of their original course. Any
student who fails to contact head office within the allotted time will be
transferred to correspondence.
If the student does not return to
class:
The student must contact head office as soon as possible (within a
week of their absence) to fill out a Student Absence form. The student must
schedule a make-up class (or classes) in the next course for which they will be
available, within 3 months of their original course. Any student who fails to
contact head office within the allotted time will be transferred to
correspondence.
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